Connect Online
Virtual Counselling at Nutunal
Our Approach
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Flexible Access: Schedule sessions at times that suit you, eliminating the need for travel.
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Secure and Confidential: Your privacy is paramount; all sessions are conducted through encrypted platforms.
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Culturally Sensitive Care: Our services are designed to respect and incorporate Indigenous perspectives and values
Access confidential, online & safe services through Nutunals Jane booking system - it's free to use.
Booking First Appointment
After making a client login account on the Jane App (Congratulations!) login to your first appointment by:
Your Account
The App
Click the “Begin Your Online Appointment” link in the reminder email you’ll receive 30 minutes before your session.
Log into your account through the Online Booking page and click the “Begin” button to start your session.
Download the Jane Online Appointments app (1:1) for iOS, then click the link in your reminder email to begin your session.
Note: This option is available for iPhone and iPad users only.​
First time trying virtual counselling?
At Nutunal, we offer flexible and accessible care that meets you where you are. You can connect with your therapist through a secure video session on your phone or computer, or by phone if you prefer. No in-person visit is needed—just a quiet, comfortable space.
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To help you feel prepared, we recommend exploring the Jane platform ahead of your first appointment. It’s easy to use and designed to support a seamless start to your healing journey.
Accessing Virtual Sessions with Ease
Our secure online platform makes it simple to meet with your circle of care provider from any location with a reliable internet connection. Your privacy and confidentiality are always protected.
If your internet speed is limited (we suggest a minimum of 3MB/s upload for video), you can switch off your camera and continue your session using audio—either through your computer or by phone.
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For the smoothest experience, we recommend using the Chrome browser to join your session.
Need help getting started? Visit the link below as a step-by-step support.
